authentic leadership


We are 12 years into the twenty-first century. We’ve walked on the moon, built the World Wide Web, abolished slavery and we have an app for pretty much everything else. On the face of it, a hereditary monarchy should be anachronism, yet we are also in the year of The Queen’s Diamond Jubilee. And somehow I failed to experience any cognitive dissonance while I found myself ripping some fado CDs to iTunes for my iPad while watching a BBC documentary in which one of best-known historians commented on Her Majesty’s quiet modernisation of the constitutional monarchy.

In last year’s ASK Journal, we profiled 12 leaders who we picked as examples of qualities associated with leadership. Queen Elizabeth II was one of them, and the quality was being wise. Having never granted an interview (which it’s not impossible to argue as an example of wisdom it would have been a relief to see many others follow), quotations from The Queen are not as easy to track down as those from the ‘great men’ of politics and industry. One example shows a humility and wisdom that would also have been welcome from more of her subjects over the last 60 years:

We lost the American colonies because we lacked the statesmanship to know the right time and the manner of yielding what is impossible to keep.”

(The quote also shows an acceptance that authority as a leader is not always undermined by conceding that something must be let go of that would also be a welcome sight if it were more widespread.)

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The charisma thing has, it seems, raised its perfectly groomed head once more. The always readable Mervyn Dinnen blogged in response to a Guardian article by Jonathan Freedland, both exploring the apparent gap between the type of leaders we elect or support, and the kind of leaders we might choose if perhaps we put a bit more thought into the process. As is customary in contemporary business blogging circles, lines from a song were quoted. I think this is primarily an attribute of the demographic profile of bloggers, and can only plead guilty. And as songs go, Paul Weller’s Going Underground has retained the lyrical and emotive power it originally had around the time I heard being blasted live from the back of flat-bed trucks at various protests and marches in the early 1980s. Personally, however, I might have chosen a line a few bars further into the song that strikes me as both truer and considerably more cynical: “The public wants what the public gets”.

That’s not a suggestion of subservience, masochism or blind obedience, by the way. I think it’s rather closer to Gareth Jones’ observation, posted as a comment to Mervyn Dinnen’s blog post:

When you live in a bubble, that is all you know. If, for example you have 2 large dogs in your household then you house is likely to smell of dogs. You won’t notice the smell as you will be used to it. Even when you pop out to work or for a night out you won’t notice it when you come back. It’s only when you leave it for an extended period of time that you notice it smells of dogs.  However, when someone visits they can smell it but are mostly too polite to mention it.” 

Gareth’s point is about being in touch – having sufficient contact with ‘visitors’ that someone eventually has the audacity to mention the dreadful pong and suggest something is done about it. There’s a lot to be said for a breath of fresh air, after all. But Gareth’s point is also that the issue, nebulous as it might be, is systemic.

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Leadership is a fickle thing. Generally, you should have a good idea if you are doing it correctly or not… but let’s look at the recent history of the England rugby union team.

In 1995, England had a charismatic captain in Will Carling, a tough uncompromising coach in Jack Rowell and – to paraphrase Carling – “57 old farts” in charge of strategy at Twickenham.  

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Creating Connections at work at #chru3If you’re not yet familiar with unconferences in general, or Connecting HR in particular, I knew exactly how you felt until last Thursday. Informal gatherings where the attendees formulate the agenda and discuss topics of the greatest importance to them in self-selecting break-out groups, you can read more at http://www.connectinghr.org/ (although searching Twitter for #connectinghr or #chru3 – the hash tag for last week’s event – will add seasoning to the flavour: #chru people tweet like amiably over-caffeinated budgies at the drop of a smartphone).

But to truly taste the atmosphere, you might want to consider attending. I arrived last Thursday with very little idea of what to expect – I was half-anticipating something akin to #occupyHR and toyed with bringing a tent, although that would be to do a disservice to the day’s hosts at The Spring Project, based in a former warehouse in Vauxhall, South London. But I also arrived as far as possible with an open mind – always a good travel companion: if nothing else, it weighs so little to carry. (This came in useful during the Aikido session that had valuable lessons about mental perceptions and assumptions, even if arm-wrestling with someone you’ve only previously read on Twitter is an unusual way to actually meet them.)

Teas, coffees and travel anecdotes duly despatched (London Underground had what traditional HR might discretely note as ‘issues’ that morning), we loosely split into rotating groups for a four-stage ‘world café’ collective brainstorm around a) good things about work, b) bad things about work, c) changes we’d like to see and d) obstacles to them. Out of this process – where my inner calligrapher was as thrilled as my inner child to be encouraged to write on the paper table-cloths – emerged themes for the day’s break-out groups. (We were also encouraged to move freely between these groups.)

Looking back on the points that emerged during the day, I sense a mixture of ‘eternal issues’ that will probably always arise in HR debates and of some interesting and refreshing food for thought – although both felt grounded in daily experience rather than drawn from manuals or the sacred texts of the industry’s gurus. At no point did I feel like the Monty Python character attempting to return the legendary dead parrot: there was a honesty to the discussions that was very welcome.

Break-out group discussion at #chru3

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After thirteen weeks, I can take that fork out of my leg and celebrate: we have a winner. Pleasingly, the person most of the office here picked a few weeks back, not least on the grounds that hindsight is better than myopia or having a crystal-clear view of your own adoring reflection. As the four finalists presented their business plans to Lord Sugar’s hired human ‘demolition balls’ (thankfully, with the emphasis on the demolition – His Lordship’s testicular fetishism has rivalled Gordon Ramsay’s in this series), it went mostly as you’d expect.

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Many films have trailers that do them slightly less than full justice. I was aware of Made in Dagenham, but even Mark Kermode’s listing of it as one of his Top 5 Films of 2010 didn’t get me past the trailer and into a cinema at the time. The involvement of the Calendar Girls director left me thinking that film might well be one of those films you label as ‘very British’ and ‘nice’, but might not pack the punch that it might have done.

Its appearance on DVD, the cajoling of some friends (of both sexes), and a quick Amazon order later, I finally spent 108 minutes in its company. And was very glad I did. Yes, it is ‘very British’ – there’s a down-home smallness to it, but appropriately so. Though fictionalised in parts (the central character, played brilliantly by Sally Hawkins, is an amalgam of several real women), its narrative arc is a true story: in 1968, 187 ordinary working women really did set in train a real step in history.

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… in which we explore the nature of leadership, the nature of cynicism and the crossroads where these two paths meet. You may or may not be getting to the ‘yada yada yada’ stage with video clips that make points about this, that and the other. If you are, pick another blog posting now and spare yourself. If you’re feeling more tolerant, trying watching this:

And then have a read of a TED Conference 3-minute speech Derek Sivers wrote based around the clip. Your inner cynic may be thinking several things at this point:

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If you’ve ever listened to music on CD, one man that you need to thank is Norio Ohga, former Sony Chairman, who died on April 23rd at the age of 81. If the music on the CD was built on multiple tracks of recording and featured an electric guitar, spare a thought also for another man who is no longer with us – Les Paul, who died on 12 August 2009, and left us as a legacy not just one of the most famous electric guitar designs of all, but also multi-track recording and a range of effects devices for treating both live and recorded sound. Even if your entire collection of recorded music is now on an iPod or just streamed at you from Spotify, its existence was shaped by two men. But they have something else in common – their achievements sprang from a conviction that things could be both different and better, and that they had ideas that a big corporation would benefit from listening too. If neither had had the courage to complain, we might even still be listening to live recordings, in mono, on vinyl.

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